Privacy Policy

1. Introduction

This Privacy Policy explains how SwapDing ("we", "our", "us") collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following types of personal information:

  • Identity information (name, username)
  • Contact information (email address, phone number)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you use our service)
  • Transaction data (details of trades and exchanges)

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract performance: Processing necessary for the performance of our contract with you
  • Legal obligation: Processing necessary for compliance with legal obligations
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Consent: Where you have given explicit consent for specific processing activities

4. How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Process your transactions
  • Communicate with you about our services
  • Improve and personalize our services
  • Comply with legal obligations
  • Detect and prevent fraud

5. Data Sharing and Transfers

We may share your personal information with:

  • Service providers and business partners who assist in operating our service
  • Law enforcement or regulatory bodies when required by law
  • Other users as necessary to facilitate trades (with your consent)

Any international transfers of data are conducted in accordance with UK GDPR requirements and appropriate safeguards.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under UK data protection law, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).